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General Terms and Conditions (GTC)

JaunaTronic e. U. – Kirchplatz 3, 9141 Eberndorf, Österreich
E-Mail: info@jaunatronic.at | Tel.: +43 4232 87496
UID: ATU72410946 | FN: 475199 y

Scope: These terms and conditions apply to contracts between JaunaTronic e. U. and entrepreneurs (B2B) as well as consumers (B2C), for both online shop orders and other deliveries.

1. Conclusion of Contract

  • Offers on our website or via email are non-binding.
  • The contract is concluded as soon as the order is accepted by an order confirmation or delivery.

2. Products, Delivery and Shipping

  • Offered products: Industrial enclosures from FIBOX and Safybox, products from TELE Haase.
  • Delivery is available across the EU via parcel service or freight; self-collection is possible.
  • Delivery time: Usually 2 weeks.
  • The customer bears the shipping costs, unless otherwise agreed.
  • The party that caused the damage is responsible for any damage during transport.
  • Liability for typographical and transmission errors: Despite careful examination, errors in product descriptions, price indications, or printing errors cannot be completely ruled out. We accept no liability for their accuracy. Subject to change.

3. Payment Terms

  • Standard payment term: 14 days after invoicing.
  • Accepted payment methods: bank transfer, PayPal etc.
  • B2B default: Default interest 11.73% (2.53% + 9.2 percentage points).

4. B2B Provisions

  • Retention of title: The goods remain the property of JaunaTronic e. U. until full payment has been made.
  • Minimum order value: €200 net; below this, a small order surcharge of €75 net applies.
  • Warranty: statutory minimum requirements.
  • Liability: statutory, no extension for indirect damages.
  • Set-off or retention only with undisputed or legally established claims.
  • Jurisdiction: Regional Court of Klagenfurt, Austria.

5. B2C Regulations (Consumer / Online Trade)

  • Right of withdrawal: Consumers can withdraw from the contract within 14 days without giving any reasons.
  • Custom orders: No right of withdrawal once production has begun.
  • The consumer bears the return costs, as far as legally permissible.
  • Information obligations under the KSchG and FAGG are fulfilled (product information, delivery time, contract language).

5.1 Right of Withdrawal Information for Consumers

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which you or a third party designated by you takes possession of the goods.

To exercise your right of withdrawal, you must inform us:

JaunaTronic e. U.
Kirchplatz 3, 9141 Eberndorf
E-Mail: info@jaunatronic.at
Tel.: +43 4232 87496

6. Liability

  • Liability only for intent and gross negligence; otherwise according to statutory provisions.
  • No liability for indirect damages or loss of profit, as far as legally permissible.

7. Final Provisions

  • Changes or additions to the terms and conditions must be made in writing.
  • If any provision is found to be invalid, the remaining provisions shall remain valid.